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Being aware of fraud is key to avoiding it


With all of the holiday shopping going on this time of year, both in stores and online, there is no better time to remind you to beware of fraud — you never know where it is lurking.

When it comes to doing business with Social Security online, there is little to worry about — all of our online services are protected by strong Internet security protocols and you should have confidence that they are safe and secure. But, there are other ways identity thieves and criminals can obtain your personal information and cause you significant harm. Here are some tips to help keep that from happening.

* If someone contacts you claiming to be from Social Security and asks for your Social Security number, date of birth, or other identifying information, beware. Don’t provide your personal information without first verifying that Social Security is really trying to contact you. It could be an identity thief snooping for your personal information (a disguise to acquire sensitive information, known as “phishing.”) Call Social Security’s toll-free number at 1-800-772-1213 (TTY 1-800-325-0778).

* If you receive a suspicious call, report it by going to Or call 1-800-269-0271 from 10 a.m.-4 p.m. EDT. You should provide as much of the following information as you know:

  • The alleged suspect(s) and victim(s) names, address(es), phone number(s), date(s) of birth, and Social Security number(s);
  • Description of the fraud and the location where the fraud took place;
  • When and how the fraud was committed;
  • Why the person committed the fraud (if known); and
  • Who else has knowledge of the potential violation.

Identity theft is one of the fastest-growing crimes in America. If you or anyone you know has been the victim of an identity thief, contact the Federal Trade Commission at, or 1-877-IDTHEFT (1-877-438-4338); TTY 1-866-653-4261.

Another form of fraud that people fall victim to: businesses using misleading advertisements that make it look as though they are from Social Security. These businesses often offer Social Security services for a fee, even though the same services are available directly from Social Security free of charge. By law, such an advertisement must indicate that the company is not affiliated with Social Security.

If you receive what you believe is misleading advertising for Social Security services, send the complete mailing, including the envelope, to:
Office of the Inspector General, Fraud Hotline 
Social Security Administration 
P.O. Box 17768, Baltimore, MD 21235.

Also, advise your state’s attorney general or consumer affairs office and the Better Business Bureau. If you see or hear what you believe is misleading advertising related to Social Security, you can report it at the address above, by calling 1-800-269-0271 from 10 a.m.-4 p.m. EDT.

Protect your investment in Social Security and do your part to report potential fraud. We rely on you to let us know when you suspect someone is committing fraud against Social Security.

Reporting fraud is a smart thing to do — and the right thing to do. Visit Social Security’s Office of the Inspector General at Learn more about identity theft and misleading advertising by reading our publications on the subjects at

Kylle’ McKinney, Alabama Social Security Public Affairs Specialist, can be reached in Montgomery at 866-593-0914, ext. 26265, or at